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Real results

Customer Case Studies

See how government agencies, universities, healthcare systems, and enterprises use RemeDocs to achieve PDF accessibility compliance at scale.

180K+
PDFs remediated
92.2%
First-pass compliance rate
<2 min
Average processing time
82%
Average cost reduction

Large County Government

County Government · 4.5 million residents · 50+ departments

Government

Challenge

With the April 2026 ADA Title II deadline approaching, the county needed to remediate over 12,000 legacy PDFs across 50+ department websites. Their existing vendor — a manual remediation firm — quoted 8 months and $840,000. The county’s ADA Compliance office had a 90-day window and a fraction of that budget.

Solution

RemeDocs processed the county’s entire document backlog in 22 calendar days. The team uploaded batches via the API, with each PDF returning a fully tagged, PDF/UA-1 compliant document and audit certificate. Documents that couldn’t be fully auto-remediated were flagged for manual review — less than 3% of the total.

Results

12,400
PDFs remediated
22 calendar days
Total processing time
91%
Cost savings vs. manual
92.4%
First-pass compliance
“We went from staring down an impossible deadline to being fully compliant with weeks to spare. RemeDocs didn’t just save us money — it saved the project entirely.”
— ADA Compliance Director

Public Research University

Public University · 22,000 students · 8 colleges

Higher Education

Challenge

The university’s Digital Accessibility office was fielding complaints from students using screen readers who couldn’t access course syllabi, financial aid forms, or research publications. A manual audit revealed over 8,500 inaccessible PDFs across department sites, the LMS, and the digital repository. Staff were using Adobe Acrobat Pro to tag documents one by one — averaging 2.5 hours per file.

Solution

The university integrated RemeDocs into their CMS publishing workflow. New documents are automatically remediated at upload time. For the legacy backlog, they ran batch processing over two weekends. Faculty can now upload a syllabus and receive a compliant version in under a minute without any accessibility training.

Results

8,500+
Legacy PDFs remediated
38 sec
Avg. processing time
850+
Faculty hours saved/year
0
Student complaints (post)
“Our faculty aren’t accessibility experts and they shouldn’t have to be. RemeDocs made compliance invisible — documents just come out accessible. That’s exactly what we needed.”
— Director of Digital Accessibility

Regional Health System

Regional Health System · 14 hospitals · 120+ clinics

Healthcare

Challenge

The health system publishes approximately 400 patient-facing PDFs per month: discharge instructions, consent forms, billing statements, and educational materials across 14 hospitals. After receiving an OCR complaint from a patient advocacy group and a demand letter from a disability rights organization, the compliance team needed to make all published documents accessible — and keep them that way going forward.

Solution

RemeDocs was integrated into the health system’s document publishing pipeline via the REST API. Every PDF generated by their EHR, billing system, and content management platform is automatically routed through RemeDocs before reaching patients. The compliance team receives monthly audit reports with certificates for every document processed.

Results

400+
PDFs/month automated
100%
Ongoing compliance
$0
Accessibility complaints (12 mo.)
$185K
Estimated litigation savings
“In healthcare, every patient-facing document has to be accessible — that’s not optional. RemeDocs let us bake compliance into the pipeline so it happens automatically. Our legal team sleeps better now.”
— VP of Compliance

State Transportation Agency

State Agency · 5,000+ employees · Multi-office

Government

Challenge

The agency publishes hundreds of public-facing documents monthly: project plans, environmental impact statements, public meeting notices, and construction updates. After a Section 508 audit flagged systemic non-compliance, the IT team evaluated five remediation vendors — including CommonLook, axesPDF, and two manual remediation firms. None could handle the agency’s volume (500+ documents/month) within budget or turnaround requirements.

Solution

The agency deployed RemeDocs with API integration into their SharePoint-based document management system, scoped to handle their full monthly publishing volume. Documents are remediated at publish time with no manual intervention. Complex engineering drawings and multi-page tables — the agency’s most common failure points — are handled automatically with proper table header mapping and descriptive alt text for technical figures.

Results

6,200+
PDFs remediated (Year 1)
78%
Cost reduction vs. quotes
98.1%
PAC 2024 pass rate
Passed
Follow-up 508 audit
“We evaluated every major tool on the market. RemeDocs was the only one that could handle our volume, our document complexity, and our budget. The follow-up audit came back clean — first time in our agency’s history.”
— IT Director
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